Pacflow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect the following types of personal data:

Information you provide directly:

• Name, email address, phone number, company name
• Account credentials and billing information
• Messages and form submissions

Information collected automatically:

• IP address and browser type
• Pages visited, session duration, and actions taken
• Cookies and usage analytics

Third-party data:

• We may receive information from integrated services (e.g. Google, Stripe, HubSpot)

2. How We Use Your Information

We use your information to:

• Provide and manage your account
• Deliver services and support
• Improve our website, product, and user experience
• Send updates, product announcements, and marketing (with your consent)
• Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Understand user behavior via analytics tools (e.g. Google Analytics, Hotjar)
• Personalize content and measure marketing performance

You can control cookies through your browser settings.

4. Data Sharing and Disclosure

We do not sell your data.

We may share data with:

• Service providers (e.g. payment processors, analytics platforms)
• Legal authorities when required
• Other users with your explicit consent (e.g. shared workspaces)

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes above or comply with legal obligations.

6. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your data
• Correct or delete your data
• Object to or restrict certain uses
• Withdraw consent at any time

To exercise your rights, email us at [Insert Contact Email].

7. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

8. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place as required by applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date.

10. Contact Us

If you have any questions or concerns, contact us at:

Pacflow
hello@pacflow.io